Privacy Policy for Desi Tracker

Last Updated: June 12, 2026

Desi Tracker ("we", "us", or "our") operates the Desi Tracker mobile application and related services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

a) Account Information

• Full name
• Email address
• Phone number
• Password (encrypted or hashed)
• Profile photo (optional)
• Cover photo (optional)
• User role (business owner, staff member, member, etc.)

b) Business Information

• Business name
• Business address
• Contact information
• Products and services
• Menus and inventory
• Pricing, offers, promotions
• Orders, bookings, reviews

c) Employee & Workplace Information

• Staff schedules
• Shift assignments
• Attendance records
• Clock-in / clock-out times
• Timesheets
• Leave requests
• Work activity records

d) Location Information

• Approximate (network-based) location
• Precise (GPS) location

We use your device's location to show you nearby businesses and to provide location-based features. Location is collected only while you are using the app (when in use), and only after you grant permission.

The Service still works if you choose not to share your location, though nearby-business results may be limited. We do not collect location in the background.

e) Device & Technical Information

• Device type & operating system
• App version
• Push notification token
• Error logs
• Security logs

f) Photos & Media

• Profile photos
• Cover photos
• Business logos
• Product images
• Other uploaded media

g) Information We Do Not Collect

• Contact lists
• Payment card information
• Banking information
• Background location

2. Permissions Used

• Location – to show nearby businesses and provide location-based features (used only while the app is in use)
• Camera – for photos & business images, and to scan QR codes
• Photos – for selecting images to upload
• Notifications – for updates & alerts (orders, bookings, shift reminders)

3. How We Use Your Information

• Create and manage accounts
• Provide business management features
• Manage schedules, attendance, and timesheets
• Process orders & bookings
• Show nearby businesses and location-based results
• Send notifications & updates
• Improve the Service
• Provide customer support
• Prevent fraud and abuse
• Comply with legal obligations

4. How We Share Information

Within Your Organization

Business owners and admins may access attendance, schedules, timesheets, and work activity data of their staff.

Service Providers

We share data with trusted providers only to operate the Service:

• Cloudinary (image hosting)
• MongoDB Atlas (database hosting)
• Expo Notifications (push notifications)
• Hosting and infrastructure services

These providers process data on our behalf and are not permitted to use it for their own purposes.

Legal

We may share data if required by law or a valid legal request.

We do not sell your personal information.

5. International Transfers

Your data may be processed and stored in countries other than your own. Where this occurs, we take steps to ensure appropriate safeguards are in place.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service.

When you delete your account, we delete or anonymize your data, except where we are required to retain certain records for legal or accounting purposes.

7. Your Rights

You may:

• Access the data we hold about you
• Update your profile information
• Delete your account at any time (available in the app)
• Disable notifications
• Request information about your data

To exercise these rights, use the in-app options or contact us at the email below.

8. Data Security

We protect your information using:

• HTTPS encryption for all data in transit
• Password hashing
• Access controls
• Security monitoring

No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard measures.

9. Children's Privacy

We do not knowingly collect data from children under 13.

If you believe a child has provided us with personal information, please contact us and we will remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes within the app and update the "Last Updated" date above.

11. Contact Us